CUSTOMER-
My Canon Pixma MG5220 is making excessive noise; it sounds like gears grinding. Can you tell me if and how I can lubricate the gears? I am a skilled precision instrument designer and maker.
Dimmusacio-
Turn the machine off then unplug it and disconnect the usb cable (if there is one connected if not skip any USB cable steps).
Remove all paper from the machine and then blow out the feed roller and paper tray thoroughly with compressed air three or four times.
Once done plug in back in and insert a single sheet of paper.
Turn the machine on and then connect the usb cable. Then please test the machine and see if the problem is still there.
If it is next remove all the paper from the machine.
Then with a flashlight look very closely at both the paper feed roller, as well as inside the machine around the ink cartridges.
Something as small as a pin stuck in either area could cause this problem.
Remove all the ink cartridges from the machine
Then clean the contacts on the cartridges as well as inside the machine itself
Do this with a small amount of warm water on a cotton swab until no ink comes off on the swab
If any of the other cartridges are low, empty, leaking or bulging replace them
Then turn off the machine and unplug it for 70 seconds
Plug it back it and wait for the insert cartridges message
Insert the cartridges and check to see if the problem is still there
If after all that the problem is still there you need to remove the top part of the machine to get to the cogs. Once you do lubricate them with silcon oil do not use anything else.
CUSTOMER-
I failed to tell you that my printer is working perfectly fine; it is just the grinding noise it has been making for about 2 weeks now. Do your recommendations still hold, or do you want to review them in light of my comment?
Dimmusacio-
Even with the machine working correctly they still apply.
