Cannot Open Links In Outlook

CUSTOMER-

I can not open hyperlinks in outlook email.

Dimmusacio-

What version of windows or mac are you using?
What version of outlook are you using?
What internet browser are you using?
What happens when you click on a hyperlink?

CUSTOMER-

dell laptop, windows 7,outlook 2007,IE browser,
- i get the a pop up that says operation cancelled due to restrictions on this computer, please contact system administrator

Dimmusacio- 

Open internet explorer and click on either tools or the cog icon on the top right.
Then click on internet options.

Click on the programs tab at the top.
Then click on set programs.

Click on set default programs.
On the left click on outlook so it is highlighted.

Then click on set this program as default.
Then go back to the internet explorer window under default browser click on make default if it is highlighted if not skip this.

Then click on apply if it is highlighted if not skip this as well.
Then click on ok.

CUSTOMER-

it didn't work. Around the first of September 2011, I inadvertently downloaded Google chrome, by attempting to load Google earth, because the Google earth execution icon disappeared from my desktop. I removed the Google chrome program from my pc. and some time after i noticed i wasn't able to open links in my email. as far as setting outlook as default, i don't know, i didn't get confirmation.

Dimmusacio- 

Ok thank you that makes sense. Chrome can actually leave behind registry entries that make email clients try and open hyperlinks in chrome rather than internet explorer even though chrome is no longer there. Try this and see if it helps.

Right click on this link and click on save as: Right click here Save it to your desktop. Then once it is saved double click on the icon on your desktop named chromehtml.reg. Windows will ask you if you want to allow it to make changes choose yes. Now restart your computer.