I have a macbook pro and can't open my yahoo email account with safari or Firefox how do i fix this
What happens when you try to?
It just does not open on Firefox and on safari it opens once in a while the gets stuck
Do you get an error or anything like that?
no it opens on my other laptop which is not an apple product
Try opening it in both safari and Firefox for me. Look at the bottom is there anything that says loading, done, or anything else? Leave it for a while does the page ever change to something like server not found?
Firefox has a blank screen and says bad request at the top
safari open it this time
safari open it this time
Are you using the latest versions of both Firefox and safari?
yes i just downloaded Firefox to try a different browser
This normally happens from corrupted cookies or cached images.
In Firefox click on Firefox and then Preferences > Advanced > Network > Offline Storage (Cache): "Clear Now.
After that click on Firefox and then Preferences; Privacy; Cookies: "Show Cookies.
Delete any cookies there for yahoo.
You would do the same for safari afterwards.
Click on safari and then click on empty cache.
When asked if your sure click on ok.
Click on safari and then preferences.
From security click on bookmarks.
Then click on the show cookies button.
Click on each yahoo cookie and then click on remove.
Then click on done.
